Help Is On The Way!

Here at Drake Casino, we take customer support very seriously. We understand the importance behind offering a team of agents that is fluent in English in order to cater to our American players, and we also understand that these agents should be friendly, courteous, knowledgeable and able to solve problems quickly. We believe that we have one of the finest support teams in the entire online gambling industry and we make these agents available to you 24 hours a day, seven days a week and 365 days a year.

If you experience a technical issue with our website, want help with registering your account, experience difficulty when processing a deposit or withdrawal, or even if you just have a question about our website or one of the games we offer, then our customer support team is standing by. We offer live support during the hours of 9am to midnight EST every single day, but you can also contact us after hours by sending an email to Our agents will get back to you just as soon as normal business hours have resumed.

During normal business hours, we offer live web chat - one of the fastest ways to reach a representative to have your questions answered. We also provide toll-free telephone numbers including a number for our US-based players so they will not incur any international long distance charges when they need to get in touch with us. Even our fax number is a local US number, so players who need help with verifying information for withdrawals will never incur any extra charges.